Absolute Family Plumbing

Absolute Family Plumbing shows a strongly bifurcated review history: older reviews (2011–2017) are predominantly positive, praising responsiveness, professionalism, and fair pricing, while the two most recent substantive reviews (2022 and 2024) describe serious failures in project completion and customer service. The 2024 review is particularly damaging, detailing an abandoned contractual obliga... Read more

Absolute Family Plumbing shows a strongly bifurcated review history: older reviews (2011–2017) are predominantly positive, praising responsiveness, professionalism, and fair pricing, while the two most recent substantive reviews (2022 and 2024) describe serious failures in project completion and customer service. The 2024 review is particularly damaging, detailing an abandoned contractual obligation after a customer's death and a manager dismissing responsibility for damage caused during the job. The 2022 review describes a 9-month delay followed by incomplete work requiring a second plumber. Pricing received mixed signals — several older reviews praised fair costs, but one review explicitly described overcharging for labor and parts. Project completion is the most penalized dimension due to the two recent, credible, and detailed negative accounts of unfinished or improperly completed work. Read less