Nate’s Plumbing

Nate's Plumbing presents a deeply divided picture across its long review history. On professionalism, the majority of recent reviews (2023–2025) praise punctuality, courtesy, and responsiveness — including 24/7 availability and same-day emergency service — but a persistent minority of reviews spanning multiple years describe the owner (Nate) personally behaving in a condescending, rude, or d... Read more

Nate's Plumbing presents a deeply divided picture across its long review history. On professionalism, the majority of recent reviews (2023–2025) praise punctuality, courtesy, and responsiveness — including 24/7 availability and same-day emergency service — but a persistent minority of reviews spanning multiple years describe the owner (Nate) personally behaving in a condescending, rude, or dismissive manner toward customers, dragging the professionalism score down significantly. Pricing is the single most damaging dimension: a substantial volume of reviews across many years explicitly describe feeling overcharged, misled about costs, or blindsided by bills with no upfront quote — including multiple accounts of vulnerable customers (seniors, military families in a bind) being charged what they describe as exploitative rates; while some reviews praise fair and transparent pricing, the volume and specificity of pricing complaints is too significant to ignore. Project completion scores moderately well, with most jobs described as completed on time and correctly, but there are notable exceptions including one case of work left unfinished, a drain that re-clogged within a week with no warranty honored, a misdiagnosed pressure valve, and a case where the plumber allegedly destroyed a sink and refused to remedy it. Experience scores reasonably well, with many reviewers noting skilled, knowledgeable technicians — particularly Thomas, Jim, Jake, and Jordan — though a few reviews describe incorrect diagnoses or plumbers lacking the skills for the assigned job. Read less