Murray Plumbing

Murray Plumbing has a strong base of positive reviews praising individual technicians — particularly Ryan, Brandon, Jonathan, Jeremy, and Bruce — for professionalism, punctuality, communication, and technical skill. However, a meaningful cluster of 1-star reviews across multiple years describes serious failures including abandoned jobs, no-shows, poor communication, billing disputes, and at le... Read more

Murray Plumbing has a strong base of positive reviews praising individual technicians — particularly Ryan, Brandon, Jonathan, Jeremy, and Bruce — for professionalism, punctuality, communication, and technical skill. However, a meaningful cluster of 1-star reviews across multiple years describes serious failures including abandoned jobs, no-shows, poor communication, billing disputes, and at least one allegation of negligent workmanship that caused additional damage costing nearly $1,900. Pricing feedback is mixed: many reviewers praised fair or competitive rates and appreciated discounts, while others described feeling overcharged or misled on quotes. Project completion is the most concerning dimension, with multiple reviewers explicitly stating work was left unfinished, technicians walked off jobs, or follow-up visits were promised but never delivered. The overall score reflects a company with genuine strengths in field-level service but recurring systemic issues in reliability, follow-through, and management responsiveness. Read less