Rick’s Sewer & Drain Service

Rick's Sewer & Drain Service earns strong marks across all four dimensions, driven by a large volume of detailed, specific reviews spanning over a decade. Professionalism is the standout dimension, with dozens of reviewers explicitly praising punctuality, communication, courtesy, and responsiveness — including same-day and weekend availability. Pricing is consistently described as fair, reasonab... Read more

Rick's Sewer & Drain Service earns strong marks across all four dimensions, driven by a large volume of detailed, specific reviews spanning over a decade. Professionalism is the standout dimension, with dozens of reviewers explicitly praising punctuality, communication, courtesy, and responsiveness — including same-day and weekend availability. Pricing is consistently described as fair, reasonable, and often lower than competitors or initial quotes, with one reviewer saving over $2,000 by choosing Rick over another estimate. Project completion scores well overall, with the vast majority of jobs described as fully resolved, though one significant negative review (1-star, 2015) describes a major installation failure, repeated callbacks, and Rick refusing to accept responsibility — this meaningfully pulls the completion and experience scores down. Experience scores reflect strong diagnostic ability and problem-solving across many reviews, but the 1-star review documents a pattern of poor workmanship on a new home installation that required over $2,200 in repairs by other plumbers, which cannot be ignored. Read less