Plumbing Heroes

Plumbing Heroes presents a deeply divided record across a large review set. Positive reviewers consistently praise Ulises and other technicians for friendliness, reasonable pricing, and technical competence — with multiple reviewers noting they saved significant money compared to competitor quotes. However, a substantial and credible body of negative reviews documents a recurring pattern of no-s... Read more

Plumbing Heroes presents a deeply divided record across a large review set. Positive reviewers consistently praise Ulises and other technicians for friendliness, reasonable pricing, and technical competence — with multiple reviewers noting they saved significant money compared to competitor quotes. However, a substantial and credible body of negative reviews documents a recurring pattern of no-shows, broken promises, failure to honor warranties, non-delivery of promised documentation (invoices, camera inspection reports), and in several cases allegations of unlicensed work, fraudulent billing, and abandoned jobs after partial payment. The no-show and ghosting complaints span from 2018 through 2025, indicating this is not an isolated or historical issue but a persistent operational failure. Pricing scores are tempered by multiple accounts of bait-and-switch tactics, undisclosed charges, and charges for services not rendered. Project completion scores are severely penalized by numerous explicit accounts of unfinished work, warranty abandonment, and jobs made worse. Read less