Old School Plumbing Service

This contractor's review set is deeply polarized: one strongly positive review from 2017 describes a skilled, punctual, and courteous plumber who went above and beyond, while three negative reviews — all from 2010–2012 — describe serious failures including unresolved work, refusal to honor warranties, dismissive and angry behavior toward customers, and suspected overcharging. The negative re... Read more

This contractor's review set is deeply polarized: one strongly positive review from 2017 describes a skilled, punctual, and courteous plumber who went above and beyond, while three negative reviews — all from 2010–2012 — describe serious failures including unresolved work, refusal to honor warranties, dismissive and angry behavior toward customers, and suspected overcharging. The negative reviews collectively describe a pattern of poor follow-through, non-responsiveness, and unprofessional conduct that significantly drags down all four dimensions. The single positive review prevents scores from bottoming out entirely but cannot offset the weight of three detailed complaints. The large time gap between the negative reviews (2010–2012) and the positive review (2017) introduces uncertainty about whether the business has improved or whether the sample is simply too small to judge. Read less