Planet Plumbing

Planet Plumbing has a deeply mixed record across its review history. The majority of positive reviews are older (2006–2021), describing prompt, courteous, and skilled technicians — particularly Todd, Nick, Blake, Dylan, and Jack — with multiple mentions of fair pricing, clean workmanship, and responsive communication. However, the two most recent substantive reviews (2022) describe serious f... Read more

Planet Plumbing has a deeply mixed record across its review history. The majority of positive reviews are older (2006–2021), describing prompt, courteous, and skilled technicians — particularly Todd, Nick, Blake, Dylan, and Jack — with multiple mentions of fair pricing, clean workmanship, and responsive communication. However, the two most recent substantive reviews (2022) describe serious failures: a no-show with a fraudulent cancellation claim billed to a credit card, and a multi-month saga of botched installation, repeated no-shows, and complete communication breakdown. These recent negative reviews significantly drag down professionalism and project completion scores. Pricing scores are moderate — most reviewers found costs fair or lower than expected, but one 2008 review flagged a $2,400 quote that was beaten elsewhere for $1,800. The overall picture is of a company that may have performed well historically but shows alarming recent reliability and accountability failures. Read less