Mister Plumber

The overwhelming majority of reviews across all dimensions are deeply negative, painting a consistent picture of a contractor with serious systemic failures. Professionalism is the most heavily cited dimension and is catastrophically poor, with recurring complaints about rude office staff, no-shows, broken appointments, unanswered calls, and outright hostile behavior from ownership toward customer... Read more

The overwhelming majority of reviews across all dimensions are deeply negative, painting a consistent picture of a contractor with serious systemic failures. Professionalism is the most heavily cited dimension and is catastrophically poor, with recurring complaints about rude office staff, no-shows, broken appointments, unanswered calls, and outright hostile behavior from ownership toward customers. Project completion is equally alarming, with numerous reviews describing abandoned jobs, work left in worse condition than found, refusal to return to fix damage caused by their own technicians, and deliberate misreporting to home warranty companies to avoid completing covered work. Experience scores are low due to multiple accounts of incorrect repairs, broken parts during service, failure to diagnose obvious issues, and work that had to be redone by other plumbers. Pricing scores are marginally higher but still poor, driven by credible allegations of fraudulent upcharging, inflated out-of-scope claims to warranty companies, and charges for work not performed. The handful of positive reviews exist but are vastly outnumbered and several are flagged as potentially inauthentic. Read less