Kyle Plumbing

Kyle Plumbing shows significant inconsistency across all dimensions. While professionalism scores reasonably well (72) with many positive mentions of courteous, on-time technicians like Moses, Eddie, and Andrew, this is heavily offset by severe pricing concerns (48). Numerous reviews explicitly cite hidden fees (truck supply fee, undisclosed charges), overpricing on parts and labor, and lack of tr... Read more

Kyle Plumbing shows significant inconsistency across all dimensions. While professionalism scores reasonably well (72) with many positive mentions of courteous, on-time technicians like Moses, Eddie, and Andrew, this is heavily offset by severe pricing concerns (48). Numerous reviews explicitly cite hidden fees (truck supply fee, undisclosed charges), overpricing on parts and labor, and lack of transparent pricing breakdowns. Project completion is problematic (65), with multiple reports of incomplete work, no-shows on callbacks, and abandoned jobs. Experience quality is mixed (68)—some technicians are highly skilled problem-solvers, while others are described as poorly trained, lazy, or incompetent. The company's downward trend is evident in recent reviews (2023-2024) compared to earlier years, suggesting deteriorating service standards. Read less