Brian’s Plumbing & Sprinklers

Brian's Plumbing presents a deeply mixed picture across all four dimensions. On professionalism, two reviews praise the plumber's politeness, punctuality, and willingness to answer questions, while two reviews explicitly describe the owner or phone staff as rude, loud, and dismissive — a serious split that pulls the score well below average. Pricing is a significant concern: two reviews flag ove... Read more

Brian's Plumbing presents a deeply mixed picture across all four dimensions. On professionalism, two reviews praise the plumber's politeness, punctuality, and willingness to answer questions, while two reviews explicitly describe the owner or phone staff as rude, loud, and dismissive — a serious split that pulls the score well below average. Pricing is a significant concern: two reviews flag overcharging (including a $165 charge for under 10 minutes of work and $300 for an unresolved sprinkler repair), while only one review explicitly praises fair pricing. Project completion is also problematic, as one reviewer paid $300 for a repair that was never completed and was then told they would be charged again for a follow-up visit. Experience scores slightly higher due to one reviewer noting quality repair work correcting prior plumbers' mistakes and another noting a thorough complementary inspection, but the unresolved sprinkler job tempers this. Read less