Als Boca Plumbing

Al's Boca Plumbing has a deeply polarized review history that skews heavily negative when weighted by recency and specificity. The most damaging pattern — appearing across at least 12 separate reviews spanning 2015 through 2024 — is a consistent failure to return after collecting payment or deposits, going radio silent on customers, and repeatedly breaking scheduled appointments without notice... Read more

Al's Boca Plumbing has a deeply polarized review history that skews heavily negative when weighted by recency and specificity. The most damaging pattern — appearing across at least 12 separate reviews spanning 2015 through 2024 — is a consistent failure to return after collecting payment or deposits, going radio silent on customers, and repeatedly breaking scheduled appointments without notice. Project completion is the lowest-scoring dimension because abandoned work, unkept callbacks, and unrefunded deposits are explicitly documented by multiple independent reviewers. Professionalism scores are similarly low due to pervasive no-show behavior, failure to communicate, and at least one reviewer alleging outright fraud involving a $400 deposit. Pricing and experience scores are modestly higher because a subset of positive reviews — mostly older — do cite fair pricing and competent workmanship, but these are outweighed by negative accounts of misdiagnosis, shoddy work requiring a second plumber, and price gouging. The overall WW Score reflects a contractor whose historical positives have been substantially eroded by a sustained and well-documented pattern of unreliability and non-completion. Read less