Midway Services

Midway Services presents a deeply split profile: individual technicians (Mike Mouzone, Hunter Hicks, David Taddeo, Greg Lisinski, Kevin Roberts, Gerard Humienik, and others) are repeatedly praised for professionalism, punctuality, friendliness, and technical competence, driving moderately positive scores in professionalism and experience. However, pricing is the single most damaging dimension, wit... Read more

Midway Services presents a deeply split profile: individual technicians (Mike Mouzone, Hunter Hicks, David Taddeo, Greg Lisinski, Kevin Roberts, Gerard Humienik, and others) are repeatedly praised for professionalism, punctuality, friendliness, and technical competence, driving moderately positive scores in professionalism and experience. However, pricing is the single most damaging dimension, with dozens of explicit complaints spanning over a decade describing charges that reviewers found to be two to four times higher than competitors for identical work — including quotes of $612 for clearing hair from drains, $919 for a flange repair, $987 for two small AC parts, and $630–$860 for a kitchen faucet. Project completion is mixed: many jobs are completed well and on time, but there are multiple documented cases of no-shows, canceled appointments without notice, abandoned jobs, warranty disputes, and a particularly serious pattern of deceptive lease agreements presented as purchase contracts. The company's long-term customer retention is undermined by systemic pricing and contract transparency issues that have driven away even loyal clients of 10–30 years. Read less