Brookway Plumbing

The three reviews present a deeply mixed and concerning picture of Brookway Plumbing. One positive review praises Jimmy's responsiveness, honesty, and professional manner in correctly diagnosing a hot water heater issue that two other providers misidentified. However, this is directly offset by two strongly negative reviews: one describing rudeness, a failed repair, and overpriced replacement quot... Read more

The three reviews present a deeply mixed and concerning picture of Brookway Plumbing. One positive review praises Jimmy's responsiveness, honesty, and professional manner in correctly diagnosing a hot water heater issue that two other providers misidentified. However, this is directly offset by two strongly negative reviews: one describing rudeness, a failed repair, and overpriced replacement quotes, and another detailing repeated broken promises, a suspicious cash-only demand, and Jimmy hanging up on the customer. Professionalism and project completion scores are dragged down significantly by the two 1-star reviews, which describe outright failures to complete work and hostile communication. The oldest review dates to 2010, the others to 2016, meaning all reviews are well over 7 years old, severely limiting their relevance to current service quality. Read less