Reflow Plumbing

Reflow Plumbing presents a deeply mixed picture across all four dimensions. Professionalism scores moderately due to several positive mentions of promptness, politeness, and communication, but is significantly dragged down by a 2.5-hour late arrival, aggressive post-job billing behavior spanning years, and unapproved purchasing decisions made on customers' behalf. Pricing is the weakest dimension,... Read more

Reflow Plumbing presents a deeply mixed picture across all four dimensions. Professionalism scores moderately due to several positive mentions of promptness, politeness, and communication, but is significantly dragged down by a 2.5-hour late arrival, aggressive post-job billing behavior spanning years, and unapproved purchasing decisions made on customers' behalf. Pricing is the weakest dimension, with multiple reviewers explicitly describing feeling taken advantage of — including a $2,300 bill for basic reconnection work, refusal to itemize charges, and billing for a job that did not fix the problem; only two older reviews describe pricing as fair or reasonable. Project completion is also poor, with at least three reviews describing work that was incomplete, incorrect, or required callbacks — including a misdiagnosed leak, reversed hot/cold water lines, and a water valve left off — offset by a handful of reviews describing jobs completed satisfactorily. Experience scores reflect a split between a few technically competent visits and clear skill gaps, including technicians who did not know what a diverter valve was and could not sweat fittings. Read less