Powerhouse Home Services

Powerhouse Home Services shows a strong pattern of professional, courteous, and knowledgeable individual technicians — particularly Aaron, Wayne, Bruno, and Dustin — who receive consistent praise for punctuality, communication, and going above and beyond. However, the company is significantly dragged down by a serious cluster of negative reviews citing outrageous pricing, hidden or surprise ch... Read more

Powerhouse Home Services shows a strong pattern of professional, courteous, and knowledgeable individual technicians — particularly Aaron, Wayne, Bruno, and Dustin — who receive consistent praise for punctuality, communication, and going above and beyond. However, the company is significantly dragged down by a serious cluster of negative reviews citing outrageous pricing, hidden or surprise charges, and outright billing disputes including one allegation of a $10,000 charge for services never performed. Project completion is the most damaging dimension: multiple reviewers describe abandoned generator installations, no-shows on contracted service visits, broken promises, lack of follow-up, and at least one case of alleged negligence resulting in property damage. The gap between individual technician quality and company-level reliability and pricing integrity is stark and consistent across multiple years. The BBB 1-star warning raised by a reviewer adds further credibility to the systemic concerns. Read less