Overview of Company Customer Sentiment Analysis in May
All three reviews are deeply negative and paint a consistent picture of a contractor that fails across every measurable dimension. Two reviews describe near-identical patterns of fraud: collecting large deposits, failing to pull permits, providing false status updates, and then refusing to issue refunds — a serious red flag for systemic bad-faith business practices. Professionalism is rated near... Read more
All three reviews are deeply negative and paint a consistent picture of a contractor that fails across every measurable dimension. Two reviews describe near-identical patterns of fraud: collecting large deposits, failing to pull permits, providing false status updates, and then refusing to issue refunds — a serious red flag for systemic bad-faith business practices. Professionalism is rated near-zero due to explicit accounts of lying, hanging up on customers, refusing management escalation, and ghosting clients after disputes. Project completion is scored at the floor because in two of three cases the work was never completed at all, and in the third the completed work failed within a year. Pricing and experience scores are marginally above zero only because one job was technically finished (though defectively), but the overall picture is of a company that should not be trusted with any contract. Read less