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Professionalism received the lowest score due to a detailed and credible account in Review 1 of poor communication responsiveness and a notably rude reply to a paying customer on a Sunday, which meaningfully offsets the positive communication remarks in Review 2. Pricing was consistently described as reasonable and fair across both reviews, supporting a moderately positive score, though only two d... Read more

Professionalism received the lowest score due to a detailed and credible account in Review 1 of poor communication responsiveness and a notably rude reply to a paying customer on a Sunday, which meaningfully offsets the positive communication remarks in Review 2. Pricing was consistently described as reasonable and fair across both reviews, supporting a moderately positive score, though only two data points exist. Project completion scored moderately — Review 1 praised thoroughness and report quality but noted that follow-up questions were never answered after the inspection, representing an incomplete service experience; Review 2 described on-time delivery and good follow-through. Experience scored modestly positive based on references to thorough inspections, detailed reports, and technical breadth across plumbing and electrical work, though specifics were limited. Read less