Reedy Plumbing

Reedy Plumbing earns strong marks for responsiveness and on-site professionalism from individual technicians — particularly Brian, Clint, and Albert — with many reviewers praising courteous, knowledgeable service and rapid emergency response. However, professionalism is meaningfully dragged down by recurring complaints about poor office/receptionist communication, unreturned calls, and schedul... Read more

Reedy Plumbing earns strong marks for responsiveness and on-site professionalism from individual technicians — particularly Brian, Clint, and Albert — with many reviewers praising courteous, knowledgeable service and rapid emergency response. However, professionalism is meaningfully dragged down by recurring complaints about poor office/receptionist communication, unreturned calls, and scheduling failures across multiple reviews spanning several years. Pricing is the weakest dimension: multiple reviewers explicitly called out price gouging, a $1,110 quote for minor faucet repairs, a suggested tip line on invoices, and a $1,300 misdiagnosis charge — though some reviewers acknowledged pricing as fair or 'worth it.' Project completion is mixed, with several reviews citing abandoned follow-through, unresolved issues requiring return visits, and at least one case of misdiagnosis that left the customer worse off. Experience scores moderately well given the volume of praise for technical skill, but is tempered by documented cases of misdiagnosis and a technician unfamiliar with a shower system type. Read less