Loftin Plumbing

Loftin Plumbing shows significant inconsistency across reviews. Professionalism is heavily compromised by two recent negative experiences (2024, 2021) involving poor communication, unprofessional owner conduct, and lack of transparency—though three older reviews praise politeness and professionalism. Pricing is a major weakness, with explicit complaints about hidden charges, lack of upfront cost... Read more

Loftin Plumbing shows significant inconsistency across reviews. Professionalism is heavily compromised by two recent negative experiences (2024, 2021) involving poor communication, unprofessional owner conduct, and lack of transparency—though three older reviews praise politeness and professionalism. Pricing is a major weakness, with explicit complaints about hidden charges, lack of upfront cost breakdown, and unexpected fees ($179 vs. $85 quote; $85 service charge for non-applicable work). Project completion and experience scores are stronger, with multiple mentions of quality workmanship and problem-solving ability. The company demonstrates technical competence but fails consistently on customer communication and pricing transparency. Read less