Modern Services

Modern Mechanical Services receives strong praise for professionalism, punctuality, and technician demeanor across the majority of recent reviews (2024–2025), with many customers specifically naming technicians like Juan, Frank, Brian, and Eloy as courteous, thorough, and knowledgeable. However, the pricing dimension is significantly dragged down by multiple credible complaints spanning several ... Read more

Modern Mechanical Services receives strong praise for professionalism, punctuality, and technician demeanor across the majority of recent reviews (2024–2025), with many customers specifically naming technicians like Juan, Frank, Brian, and Eloy as courteous, thorough, and knowledgeable. However, the pricing dimension is significantly dragged down by multiple credible complaints spanning several years describing misleading quotes, unexpected charges, price gouging, and billing disputes — including a 1-star review as recently as 2022. Project completion is a notable concern: at least two detailed negative reviews describe incomplete installations, wrong equipment delivered, unkept promises, warranty refusals, and work left unfinished, which substantially lowers that dimension's score despite many routine maintenance visits going smoothly. Experience scores moderately well due to consistent praise for technical knowledge and thoroughness in recent reviews, but is tempered by older reviews describing incompetent diagnostics and faulty installations. The overall WW Score reflects a company that performs well on day-to-day maintenance visits but has a documented history of serious failures on larger installation and repair jobs. Read less