Superior Plumbing and Air

Superior Plumbing and Air exhibits highly inconsistent performance across reviews spanning 2015–2019. While positive reviews praise responsiveness, technical knowledge, and efficiency (particularly technicians Dustin Henderson, Larry, Vito, and Charlie), negative reviews document serious failures: catastrophic water damage from negligence, unresponsiveness to callbacks, inexperienced technicians... Read more

Superior Plumbing and Air exhibits highly inconsistent performance across reviews spanning 2015–2019. While positive reviews praise responsiveness, technical knowledge, and efficiency (particularly technicians Dustin Henderson, Larry, Vito, and Charlie), negative reviews document serious failures: catastrophic water damage from negligence, unresponsiveness to callbacks, inexperienced technicians, significant project delays (30+ days over schedule), and aggressive pricing practices ($660 for 15 minutes of work). Professionalism scores are dragged down by documented dishonesty regarding insurance claims, poor communication, and owner defensiveness about employee mistakes. The company appears to have quality control and hiring problems, as evidenced by multiple employee terminations during a single project. Read less