Sica Services And Repair

Vincent's business shows a stark polarization in customer experience. Four reviews (2024-2021) praise his affordability, skill, and work ethic with 5-star ratings. However, a detailed 1-star review from May 2024 documents severe professionalism failures including chronic lateness, abusive language, defensive behavior, and incomplete work on a bathroom renovation. The May 2024 review explicitly det... Read more

Vincent's business shows a stark polarization in customer experience. Four reviews (2024-2021) praise his affordability, skill, and work ethic with 5-star ratings. However, a detailed 1-star review from May 2024 documents severe professionalism failures including chronic lateness, abusive language, defensive behavior, and incomplete work on a bathroom renovation. The May 2024 review explicitly details multiple unresolved defects (leaking pipes, improperly leveled shower floor, unsealed grout), lack of accountability, and a two-month delay in addressing callbacks. This creates a critical reliability concern: either service quality has deteriorated significantly, or customer expectations and outcomes vary dramatically. The professionalism score is heavily depressed by documented punctuality failures, communication breakdowns, and behavioral issues. Project completion is similarly compromised by incomplete fixes and unresolved callbacks. Read less