Art Plumbing, AC & Electric

Art Plumbing, A/C & Electric presents a deeply bifurcated review profile: a large cluster of recent 5-star reviews praising individual technicians by name for friendliness and professionalism, contrasted with an extensive and detailed body of 1-star reviews describing systemic failures across scheduling, pricing, workmanship, and follow-through. The professionalism score is dragged down significan... Read more

Art Plumbing, A/C & Electric presents a deeply bifurcated review profile: a large cluster of recent 5-star reviews praising individual technicians by name for friendliness and professionalism, contrasted with an extensive and detailed body of 1-star reviews describing systemic failures across scheduling, pricing, workmanship, and follow-through. The professionalism score is dragged down significantly by dozens of accounts of no-shows, unreturned calls, rude dispatchers, and broken promises — despite many positive mentions of individual techs being courteous. Pricing is the weakest dimension, with numerous reviewers citing bait-and-switch quotes, unexplained charges, wildly inflated estimates, and charges far above market rate for simple jobs. Project completion is severely impacted by multiple accounts of abandoned work, failed city inspections left unresolved for months or years, warranty repairs ignored, and jobs left incomplete after full payment. Experience scores modestly higher due to positive mentions of knowledgeable technicians, but is undermined by accounts of incorrect installations, failed inspections, and technicians performing unnecessary or incorrect work. Read less