Umatilla Plumbing

Jason's performance is highly inconsistent across reviews, creating a polarized profile. Three older reviews (2016–2019) praise his punctuality, responsiveness, technical skill, and fair pricing, with scores of 5.0 stars. However, a 2020 review documents serious concerns: overcharging beyond quoted price, knowingly installing defective fittings, charging repeat service fees for the same problem,... Read more

Jason's performance is highly inconsistent across reviews, creating a polarized profile. Three older reviews (2016–2019) praise his punctuality, responsiveness, technical skill, and fair pricing, with scores of 5.0 stars. However, a 2020 review documents serious concerns: overcharging beyond quoted price, knowingly installing defective fittings, charging repeat service fees for the same problem, and hostile behavior when questioned. The professionalism score reflects this contradiction—strong on punctuality and communication in positive reviews, but severely undermined by rudeness and financial exploitation in the negative review. Pricing is particularly problematic, with evidence of both fair value and aggressive upselling. Project completion is solid across all reviews. The WW Score of 62.8 reflects moderate confidence due to the small sample size and extreme polarization. Read less