Oxford Plumbing & Heating

Oxford Plumbing and Heating presents a mixed picture across its review history. Professionalism scores are dragged down significantly by one detailed 1-star account of being left without heat in freezing temperatures and a dismissive response from staff, though several other reviews praise promptness and friendly service. Pricing is a notable weak point, with two separate reviewers explicitly call... Read more

Oxford Plumbing and Heating presents a mixed picture across its review history. Professionalism scores are dragged down significantly by one detailed 1-star account of being left without heat in freezing temperatures and a dismissive response from staff, though several other reviews praise promptness and friendly service. Pricing is a notable weak point, with two separate reviewers explicitly calling out excessive charges — one citing $900 for minimal parts and labor, and another documenting a water conditioner maintenance fee that ballooned from $200 to $500 over four years. Project completion is inconsistent: the same 1-star reviewer noted the company could not return to finish requested work, and the heating emergency review describes an abandoned situation, while other reviews describe same-day fixes and thorough follow-through. Experience scores moderately well, with multiple reviewers praising specific technicians by name for being knowledgeable and thorough, though the sample is small. Read less