Nickson Home Serivces

Nickson Home Services receives overwhelmingly negative reviews across all four scored dimensions, with the vast majority of customers reporting missed appointments, no-shows, unreachable customer service, and poor communication. Project completion is the most critically impacted dimension, with dozens of reviews describing abandoned installs, multiple failed appointment windows, and jobs left inco... Read more

Nickson Home Services receives overwhelmingly negative reviews across all four scored dimensions, with the vast majority of customers reporting missed appointments, no-shows, unreachable customer service, and poor communication. Project completion is the most critically impacted dimension, with dozens of reviews describing abandoned installs, multiple failed appointment windows, and jobs left incomplete or in worse condition than found. Professionalism scores are severely dragged down by reports of rude technicians, unauthorized charges, no identification upon arrival, and a pattern of not calling customers when running late or canceling. Where positive experiences exist — roughly 10 out of 46 reviews — they tend to highlight specific named technicians (Bill, Derek, Ray, Adam, Chuck) who performed well, suggesting quality is highly inconsistent and technician-dependent rather than systemic. Experience scores reflect a meaningful number of reports of damaged property, leaks caused by improper installation, incorrect fittings, and shoddy workmanship, though a minority of reviewers report clean, competent installs. Read less