My Cousin Vinnie

Every single review analyzed is a 1-star complaint, painting a deeply consistent and alarming picture of this contractor. Professionalism is catastrophically low: multiple reviews cite the owner (Vinnie) as dismissive, rude, arrogant, and unaccountable, with staff described as having poor tone and no manners. Project completion is nearly nonexistent across the board — jobs were abandoned, paperw... Read more

Every single review analyzed is a 1-star complaint, painting a deeply consistent and alarming picture of this contractor. Professionalism is catastrophically low: multiple reviews cite the owner (Vinnie) as dismissive, rude, arrogant, and unaccountable, with staff described as having poor tone and no manners. Project completion is nearly nonexistent across the board — jobs were abandoned, paperwork was not submitted, appointments were missed or made without consent, and customers were left without heat, hot water, or functional plumbing for weeks to nearly a year. Pricing concerns are severe, with one customer allegedly quoted $4,800 for a job that required only a simple seal, and another charged $825 with no work completed. Workmanship quality is also poor, with wrong parts ordered, additional damage caused during repairs, and technicians described as not knowing what they were doing. The totality of evidence across all 10 reviews indicates a contractor with systemic failures across every measured dimension. Read less