Mr. Rooter Plumbing of South Jersey

Mr. Rooter scores well on professionalism, with numerous reviewers across many years praising technicians for punctuality, courtesy, cleanliness, and responsiveness — including impressive emergency response times late at night and on holidays. Project completion is generally solid, with most jobs described as finished same-day or within the promised timeframe, though one notable failure involved... Read more

Mr. Rooter scores well on professionalism, with numerous reviewers across many years praising technicians for punctuality, courtesy, cleanliness, and responsiveness — including impressive emergency response times late at night and on holidays. Project completion is generally solid, with most jobs described as finished same-day or within the promised timeframe, though one notable failure involved a drain re-clogging within 24 hours with no callback. Experience and technical skill are positively noted in multiple reviews, with specific technicians praised for diagnosing problems correctly and solving difficult issues. However, pricing is a serious and recurring concern: multiple independent reviewers across different years explicitly describe prices as high, and several describe a pattern of inflated initial quotes that drop dramatically when challenged — a practice one reviewer called 'criminal' and another compared to predatory upselling. This pricing pattern significantly drags down the overall WW Score. Read less