Marano Plumbing & Heating

Marano P&H demonstrates significant inconsistency in service quality. While one review (2015) praised punctuality and professionalism, multiple reviews (2018-2019) document serious failures in project completion, including improper float device installation that nearly caused basement flooding twice, and repeated HVAC failures in new homes requiring multiple service calls. Professionalism scores a... Read more

Marano P&H demonstrates significant inconsistency in service quality. While one review (2015) praised punctuality and professionalism, multiple reviews (2018-2019) document serious failures in project completion, including improper float device installation that nearly caused basement flooding twice, and repeated HVAC failures in new homes requiring multiple service calls. Professionalism scores are dragged down by reports of unprofessional technician behavior, poor phone communication, and failure to follow up on callbacks. Technical competency appears limited, with skilled competitors (Sobieski) needed to correct their work. The company shows poor responsiveness to scheduling requests and unreliable follow-through. Read less