Fletcher Plumbing & Heating & AC

Fletcher's demonstrates strong overall performance across all four dimensions, with particular strength in technical expertise and project completion. Professionalism scores are solid, supported by consistent mentions of punctuality, courteous staff, and responsive communication across 14 reviews. Pricing feedback is generally positive with fair value noted, though two reviews flagged billing conc... Read more

Fletcher's demonstrates strong overall performance across all four dimensions, with particular strength in technical expertise and project completion. Professionalism scores are solid, supported by consistent mentions of punctuality, courteous staff, and responsive communication across 14 reviews. Pricing feedback is generally positive with fair value noted, though two reviews flagged billing concerns (one disputed $225 charge vs. quoted $100/hour; another noted $350 disposal markup). Project completion is reliable with multiple long-term customers (8-10 years) reporting consistent follow-through. Experience is the strongest dimension, with reviewers praising diagnostic accuracy, problem-solving, and quality workmanship. However, recency bias is notable—most high-confidence reviews are 6+ years old, and recent reviews (2022–2023) show more variability in service quality. Read less