Charles Messina Plumbing-Electric & HVAC

Charles Messina Plumbing & Electric shows significant inconsistency in service quality. While recent reviews (2024, 2021) praise fast resolution and skilled workmanship, older reviews (2018, 2016) reveal critical failures in professionalism—specifically unresponsiveness to quote requests and poor job preparation. Professionalism scores are dragged down by repeated communication breakdowns and fa... Read more

Charles Messina Plumbing & Electric shows significant inconsistency in service quality. While recent reviews (2024, 2021) praise fast resolution and skilled workmanship, older reviews (2018, 2016) reveal critical failures in professionalism—specifically unresponsiveness to quote requests and poor job preparation. Professionalism scores are dragged down by repeated communication breakdowns and failure to honor commitments. Project completion is mixed: some jobs finished promptly and well, while others were abandoned due to lack of proper equipment. Pricing appears fair when work is completed, but the company's inability to provide timely quotes undermines trust. The 6-year gap between negative and positive reviews suggests possible management or operational changes, but insufficient recent data to confirm improvement. Read less