Brewer Heating & Air Conditioning

Brewer Heating and Cooling has a long track record of satisfied customers spanning nearly two decades, with consistent praise for punctuality, professionalism, and technical competence. The majority of reviews highlight courteous technicians, responsive emergency service, and thorough workmanship. However, several notable negative reviews meaningfully drag down the score: one describes a technicia... Read more

Brewer Heating and Cooling has a long track record of satisfied customers spanning nearly two decades, with consistent praise for punctuality, professionalism, and technical competence. The majority of reviews highlight courteous technicians, responsive emergency service, and thorough workmanship. However, several notable negative reviews meaningfully drag down the score: one describes a technician performing substandard AC maintenance with an improperly fitted filter and uncleaned coils; another details a deeply troubling experience involving a furnace cleaning that ended with a dismissive sales pitch and a technician telling the customer to 'ask your father in law' for help reconnecting their heat; and a long-term customer discovered 13 years post-installation that Brewer had left a return duct completely open, leading to mold and a costly remediation. Pricing received mixed signals — competitive quotes and warranty savings on one hand, but one customer felt Sunday overtime charges were excessive and potentially double-billed for labor. The score reflects a company with genuine strengths but real and documented quality-control failures that cannot be ignored. Read less