A J Dauphin & Son

A.J. Dauphin and Son earns generally positive marks across all four dimensions, with the strongest signals coming from project completion and technical experience — multiple reviewers describe thorough, skillful work including problem diagnosis, follow-through on callbacks, and attention to detail. Professionalism scores are solid but meaningfully dragged down by one serious negative review desc... Read more

A.J. Dauphin and Son earns generally positive marks across all four dimensions, with the strongest signals coming from project completion and technical experience — multiple reviewers describe thorough, skillful work including problem diagnosis, follow-through on callbacks, and attention to detail. Professionalism scores are solid but meaningfully dragged down by one serious negative review describing repeated failures to return calls, an unresponsive technician, and an owner who became hostile when confronted — this is a significant red flag that cannot be dismissed. Pricing is viewed favorably by most reviewers, with several noting fair or below-market rates, though one reviewer flagged a $165/hr rate as a concern for larger jobs. The score is also moderated by the fact that the majority of reviews are from 2012–2017, with only one review from the past five years (2020), making it difficult to assess current service quality with confidence. Read less