Messina Chas Plumbing & Electric Co

This single review paints a consistently negative picture across all four dimensions. Professionalism suffered due to repeated failures to deliver a written quote despite three explicit requests, unresponsiveness to a follow-up email from the reviewer, and disorganized office records. Pricing received a low score because the verbal quote of $3,900 was significantly higher than a competitor's writt... Read more

This single review paints a consistently negative picture across all four dimensions. Professionalism suffered due to repeated failures to deliver a written quote despite three explicit requests, unresponsiveness to a follow-up email from the reviewer, and disorganized office records. Pricing received a low score because the verbal quote of $3,900 was significantly higher than a competitor's written quote of $2,600 for comparable work, raising concerns about transparency and value. Project completion was severely impacted by the reviewer's discovery that Messina had previously performed a sloppy microwave installation at the same property, with the unit installed at a noticeable forward pitch — indicating poor follow-through on workmanship. Experience was called into question both by the substandard prior installation and by a factual discrepancy between Messina's electrician (who stated 200 amp service) and a second electrician (who measured only 150 amp), suggesting a potential diagnostic error. Read less