R & J Scarpa Plumbing Service

R&J Scarpa Plumbing presents a deeply mixed picture across all dimensions. Professionalism is the most contested area: positive reviewers praise friendliness, responsiveness, and clear communication, while multiple negative reviewers describe rudeness, failure to return calls, and dismissive phone manner — pulling the score well below average. Project completion is similarly split: several revie... Read more

R&J Scarpa Plumbing presents a deeply mixed picture across all dimensions. Professionalism is the most contested area: positive reviewers praise friendliness, responsiveness, and clear communication, while multiple negative reviewers describe rudeness, failure to return calls, and dismissive phone manner — pulling the score well below average. Project completion is similarly split: several reviewers report jobs finished quickly and correctly, but one detailed negative review describes an abandoned callback situation, a faulty part installation, and a refusal to honor follow-up work, which is a serious red flag. On experience, positive reviewers highlight skilled diagnostics and quality workmanship, but the negative review alleging a $6 boiler faucet installed as an outdoor faucet suggests significant quality control issues. Pricing drew mixed signals — one reviewer explicitly noted they are not the cheapest, another paid $150 for a 10-minute job with a substandard part, moderating the score considerably. Read less