M J Fahy & Sons

This contractor shows severe deficiencies across all dimensions based on limited review data. Professionalism is critically undermined by documented rude and belligerent customer service interactions, lack of communication about pricing, and failure to provide estimates before work. Project completion is compromised by incomplete work (furnace never fixed despite 5+ hours of service) and unclear f... Read more

This contractor shows severe deficiencies across all dimensions based on limited review data. Professionalism is critically undermined by documented rude and belligerent customer service interactions, lack of communication about pricing, and failure to provide estimates before work. Project completion is compromised by incomplete work (furnace never fixed despite 5+ hours of service) and unclear follow-through on promised callbacks. Pricing practices are opaque and appear to involve significant undisclosed charges that shock customers after service. Technical expertise is questionable given the inability to diagnose and resolve a furnace issue. The single positive review (2024) references billing resolution but provides no substantive detail about actual service quality. Read less