Dan’s Discount Rooter

Dan's Discount Rooter earns strong marks across all four dimensions, with professionalism and pricing being the most consistently praised attributes across the review set. The vast majority of reviewers describe Dan as courteous, prompt, personable, and fairly priced, with many explicitly noting his rates as a standout positive. Project completion scores well overall — most jobs were resolved in... Read more

Dan's Discount Rooter earns strong marks across all four dimensions, with professionalism and pricing being the most consistently praised attributes across the review set. The vast majority of reviewers describe Dan as courteous, prompt, personable, and fairly priced, with many explicitly noting his rates as a standout positive. Project completion scores well overall — most jobs were resolved in a single visit — but one notable 1-star review describes a recurring clog that was not correctly diagnosed, a follow-up that was handled poorly, and behavior characterized as arrogant and dismissive, which meaningfully tempers the completion and professionalism scores. Experience scores are solid given Dan's reported 25 years in the trade and multiple reviewers praising his technical knowledge, but the misdiagnosis in the negative review introduces a credible counterpoint that prevents a higher score. The score is reliable but should be read with awareness that the negative review represents a real service failure, not an outlier to be dismissed. Read less