Pat Sementa Plumbing, Heating, Cooling & Fire Sprinklers

The reviews for this contractor are overwhelmingly negative across all four dimensions, with 16 of 18 reviews giving a 1-star rating. Professionalism is severely damaged by repeated accounts of rude staff, missed appointments, unanswered calls, and an unlicensed plumber being sent to a customer's home. Pricing is a dominant complaint, with multiple reviewers documenting specific instances of parts... Read more

The reviews for this contractor are overwhelmingly negative across all four dimensions, with 16 of 18 reviews giving a 1-star rating. Professionalism is severely damaged by repeated accounts of rude staff, missed appointments, unanswered calls, and an unlicensed plumber being sent to a customer's home. Pricing is a dominant complaint, with multiple reviewers documenting specific instances of parts being marked up 200–350% above retail, bait-and-switch billing, and post-service invoices for charges not previously disclosed. Project completion is critically poor, with multiple accounts of abandoned or incomplete work, refusal to return to finish jobs, and at least one instance of the company suing a customer after failing to complete work. Technical experience is marginally higher than other dimensions only because a small number of reviewers acknowledged individual technicians had some skill, but this is heavily offset by documented misdiagnoses, unnecessary part recommendations, and substandard workmanship requiring follow-up by other contractors. Read less