MJS Plumbing & Heating

The review set for MJS paints a predominantly negative picture across nearly all dimensions. Pricing is the most consistently criticized dimension, with six of eight reviews explicitly calling out overcharging, inflated parts markups, unexpected diagnosis fees, and wildly excessive repair estimates — one reviewer received a second opinion and was told no work was needed at all. Professionalism i... Read more

The review set for MJS paints a predominantly negative picture across nearly all dimensions. Pricing is the most consistently criticized dimension, with six of eight reviews explicitly calling out overcharging, inflated parts markups, unexpected diagnosis fees, and wildly excessive repair estimates — one reviewer received a second opinion and was told no work was needed at all. Professionalism is mixed: two positive reviews praise responsiveness, punctuality, and friendly staff, but multiple negative reviews describe broken promises, no follow-up calls, threatening debt collection language, and a technician who caused a flood and a leak. Project completion is similarly troubled, with at least two reviews describing work that was either not completed properly, caused new damage, or involved abandoned follow-through by management. The two positive reviews (both older, from 2020 and 2022) do reflect genuinely good experiences, but they are clearly outweighed by the volume and severity of the negative accounts. Read less