Pat Gilbertie Plumbing

Pat Gilbertie Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — responsiveness, punctuality, courtesy, and communication are mentioned in the overwhelming majority of reviews spanning nearly two decades. Project completion scores well overall but is meaningfully dragged down by three notable negative reviews: one describi... Read more

Pat Gilbertie Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — responsiveness, punctuality, courtesy, and communication are mentioned in the overwhelming majority of reviews spanning nearly two decades. Project completion scores well overall but is meaningfully dragged down by three notable negative reviews: one describing an abandoned Moen cartridge job with no return visit, one where the wrong issue was fixed and the customer was charged $500 with no remedy, and one where a drain could not be cleared and a second company had to finish the job. Pricing is the weakest dimension — while many reviewers call pricing fair or reasonable, multiple reviewers across different years flagged parts marked up 3–7x retail, labor charges higher than quoted, and billing for time beyond what was worked. Experience scores well, with many reviewers citing skilled, knowledgeable technicians who diagnosed problems accurately and efficiently, though the abandoned jobs temper this score. The overall picture is of a reliable, well-regarded local plumber with a strong track record but a small but consistent thread of pricing transparency concerns and a handful of incomplete or mishandled jobs. Read less