All Star Rooter, Sewer and Drain Cleaning

All Star Plumbing receives strong praise across multiple reviews for responsiveness, communication, fair pricing, and quality workmanship — particularly from Brian and his crew on complex jobs like sewer line replacements and drain clearing. However, one detailed and credible 1-star review significantly weighs down the scores across all dimensions: a customer paid over $2,000, was told work was ... Read more

All Star Plumbing receives strong praise across multiple reviews for responsiveness, communication, fair pricing, and quality workmanship — particularly from Brian and his crew on complex jobs like sewer line replacements and drain clearing. However, one detailed and credible 1-star review significantly weighs down the scores across all dimensions: a customer paid over $2,000, was told work was completed when it was not, suffered property damage as a result, was treated rudely, and had their written guarantee crossed out and dishonored. This single review is highly specific and credible, describing a serious failure in professionalism, project completion, and customer follow-through. The contrast between the positive reviews and this negative account introduces meaningful uncertainty about consistency of service. Scores have been conservatively adjusted to reflect this risk rather than treating the majority of positive reviews as fully representative. Read less