Tony Marzano Plumbing & Heating

This contractor shows significant inconsistency across reviews. While positive reviews praise reliability, responsiveness, and fair pricing, two recent negative reviews (2022-2023) reveal serious failures in professionalism and accountability: a missed appointment with blame-shifting and a charged 'free estimate' without proper guidance. The experience dimension is supported by positive feedback o... Read more

This contractor shows significant inconsistency across reviews. While positive reviews praise reliability, responsiveness, and fair pricing, two recent negative reviews (2022-2023) reveal serious failures in professionalism and accountability: a missed appointment with blame-shifting and a charged 'free estimate' without proper guidance. The experience dimension is supported by positive feedback on technical knowledge, but the professionalism score is heavily weighted down by documented failures in communication, responsibility-taking, and scheduling reliability. The mixed portfolio suggests operational or management issues that undermine otherwise competent work. Read less