R Plumbing Company

R&R Plumbing has a deeply mixed record across all four dimensions. On the positive side, numerous reviewers praise prompt emergency response, fair pricing, honest advice, and skilled diagnosis — with several long-term customers expressing strong loyalty. However, serious negative reviews drag every dimension down significantly: multiple customers report rude phone interactions, work that failed ... Read more

R&R Plumbing has a deeply mixed record across all four dimensions. On the positive side, numerous reviewers praise prompt emergency response, fair pricing, honest advice, and skilled diagnosis — with several long-term customers expressing strong loyalty. However, serious negative reviews drag every dimension down significantly: multiple customers report rude phone interactions, work that failed shortly after completion, charges that exceeded quoted prices without warning, and at least one instance of a gas leak attributed to poor workmanship. The professionalism dimension is particularly polarized, with one reviewer explicitly citing being hung up on when seeking a quote, and another describing a plumber who talked excessively on the customer's dime. Pricing complaints include a customer charged $150 for under 30 minutes of work that did not resolve the issue, and another billed $323 after being quoted $125. Project completion concerns are significant, with multiple reviewers reporting that problems recurred immediately after service or that work was done improperly. The score reflects a contractor with genuine strengths but a pattern of serious service failures that cannot be ignored. Read less