Imperial Oil

All four reviews are uniformly negative with ratings of 1.0 stars, describing serious failures across multiple dimensions. Professionalism issues include poor communication, unresponsiveness to emails and calls, and lack of follow-through. Pricing concerns center on unauthorized rate increases, overcharging, and excessive diagnostic fees without transparency. Project completion failures are severe... Read more

All four reviews are uniformly negative with ratings of 1.0 stars, describing serious failures across multiple dimensions. Professionalism issues include poor communication, unresponsiveness to emails and calls, and lack of follow-through. Pricing concerns center on unauthorized rate increases, overcharging, and excessive diagnostic fees without transparency. Project completion failures are severe: incomplete repairs, abandoned work, refusal to honor warranty obligations, and failure to resolve issues properly. Experience gaps are evident in inadequate technical diagnosis and inability to perform basic plumbing tasks correctly. The consistency and specificity of complaints across all four reviews suggests systemic operational problems rather than isolated incidents. Read less