Russell B Bleakley Plumbing & Heating

This contractor shows significant inconsistency across reviews spanning multiple years. While two older reviews (2017–2018) praise professionalism, responsiveness, and workmanship, four more recent reviews (2012–2024) document serious failures in project completion, pricing transparency, and customer service. The most recent 2024 review reveals ongoing billing and office support problems. Pric... Read more

This contractor shows significant inconsistency across reviews spanning multiple years. While two older reviews (2017–2018) praise professionalism, responsiveness, and workmanship, four more recent reviews (2012–2024) document serious failures in project completion, pricing transparency, and customer service. The most recent 2024 review reveals ongoing billing and office support problems. Pricing complaints are consistent across multiple reviews, with customers reporting 2–3x markup compared to competitors. Project completion failures include incomplete work (UV system not shocked), abandoned diagnostics (2-month no-follow-up), and billing disputes. The contractor demonstrates technical skill when engaged, but reliability and follow-through are severely compromised. Read less