Ridgefield Plumbing & Heating

This contractor has a deeply polarized review history spanning over a decade, with strong positive experiences in earlier years and a notable pattern of serious complaints in more recent reviews. Professionalism scores are dragged down significantly by multiple accounts of no-shows, unreturned calls, late arrivals, billing for idle time, and undisclosed travel charges — issues that appear across... Read more

This contractor has a deeply polarized review history spanning over a decade, with strong positive experiences in earlier years and a notable pattern of serious complaints in more recent reviews. Professionalism scores are dragged down significantly by multiple accounts of no-shows, unreturned calls, late arrivals, billing for idle time, and undisclosed travel charges — issues that appear across multiple independent reviewers. Pricing is a consistent pain point, with several reviewers explicitly describing charges as excessive, deceptive, or far above quoted amounts, though a minority found pricing reasonable. Project completion is a major concern, with at least five reviews describing abandoned work, unresolved callbacks, ghosting after payment, and jobs left in worse condition than before. Experience scores are mixed: when work was completed well, reviewers praised skill and thoroughness, but multiple reviews describe poor workmanship requiring repeated callbacks or resulting in permanent damage. Read less