LBR Plumbing & Heating

LBR Plumbing demonstrates strong professionalism and technical experience across multiple reviews, with staff consistently praised for responsiveness, courtesy, and specialized knowledge. However, the WW Score is significantly impacted by serious project completion concerns documented in the 2021 review, which details recurring leaking issues in new construction work, unresolved water pressure pro... Read more

LBR Plumbing demonstrates strong professionalism and technical experience across multiple reviews, with staff consistently praised for responsiveness, courtesy, and specialized knowledge. However, the WW Score is significantly impacted by serious project completion concerns documented in the 2021 review, which details recurring leaking issues in new construction work, unresolved water pressure problems after four service visits, and a $500 charge for work that failed to resolve the original issue. While three reviews are highly positive and recent (2015, 2021, 2022), the detailed negative review from 2021 provides explicit evidence of quality and follow-through failures that cannot be ignored. The pricing dimension is based on limited data but suggests potential overcharging for incomplete repairs. Read less