Mascetti’s Plumbing Heating Sewer & Drain Cleaning

Mascetti's demonstrates strong professionalism, technical expertise, and responsiveness across most reviews, with particular praise for communication, emergency availability, and problem-solving ability. However, pricing emerges as a significant weakness, with two explicit complaints about overcharging ($425 for washing machine hookup, $1,300 for misdiagnosis) and one mention of fair pricing. The ... Read more

Mascetti's demonstrates strong professionalism, technical expertise, and responsiveness across most reviews, with particular praise for communication, emergency availability, and problem-solving ability. However, pricing emerges as a significant weakness, with two explicit complaints about overcharging ($425 for washing machine hookup, $1,300 for misdiagnosis) and one mention of fair pricing. The severe 2022-01-04 review alleging predatory pricing and misdiagnosis substantially impacts the overall score despite the company's otherwise positive track record. Most reviews are 2+ years old, limiting recency weight. Read less