Retro Hot Water & Heating

This contractor has a mixed but small review record. Two detailed positive reviews highlight strong professionalism, punctuality, and quality workmanship — particularly the 2021 review describing precise, clean, and timely installation. However, a significant negative review from December 2023 (the most recent) raises serious concerns about pricing transparency, with the customer reporting charg... Read more

This contractor has a mixed but small review record. Two detailed positive reviews highlight strong professionalism, punctuality, and quality workmanship — particularly the 2021 review describing precise, clean, and timely installation. However, a significant negative review from December 2023 (the most recent) raises serious concerns about pricing transparency, with the customer reporting charges 1.5x the normal rate and a $150 show-up fee that felt coercive. Pricing is the weakest dimension by far, dragged down heavily by that complaint. Project completion scores moderately well based on jobs that were finished cleanly and quickly, but the sample size is very small. Overall confidence is low due to only 4 reviews spanning several years. Read less