RAPS Plumbing Heating Cooling & Drain services

RAPS Plumbing receives genuinely mixed feedback across all dimensions. Professionalism is dragged down significantly by multiple documented failures to call back customers who were left waiting for hours or days without heat or service, though positive reviews do praise punctuality and courteous technicians. Pricing is the weakest dimension by far, with a large number of reviewers independently an... Read more

RAPS Plumbing receives genuinely mixed feedback across all dimensions. Professionalism is dragged down significantly by multiple documented failures to call back customers who were left waiting for hours or days without heat or service, though positive reviews do praise punctuality and courteous technicians. Pricing is the weakest dimension by far, with a large number of reviewers independently and explicitly calling out high costs, a non-refundable quote fee, and a lack of upfront pricing transparency — this is a consistent and credible pattern across many years. Project completion is middling: most jobs described were finished, but one reviewer reported a patch-up job that failed to resolve the underlying issue, and the callback failures represent a form of non-completion of service. Experience scores moderately well, with several reviewers praising specific technicians by name for skill and problem-solving, though one incident involving a damaged faucet and dishonest handling tempers that score. Read less